RE: Vary On Sessions

As mentioned before, see if there is a group of people, could be even a WS
controller - that said,
It could be software - what emulator are these people using? is it up to
date?
Do you have a non active job setting set too low? (drop job if no keys
pressed for say 30 minutes,
we go a full three hours here), are they having to have their userid set
too, they could be dropping
off due to invalid password attempts.

The other part of software you may check is you OS level and PTF level, that
have been some
bugs on various OS levels - be current and stay on top of it, is the best
advice I can give.

I will share too that we do have E3 here, their emulator had what they
called a feature for
communicating over TCP/IP to time-out if no response came back from the
AS/400 in a specified
time, that they would not share with me; we had a very overloaded box at the
time and they
timed out all the time, had them bump up the time out feature and they have
been fine ever
since that "bug fix".
HTH

Mark

-----Original Message-----
From: midrange-l-admin@midrange.com
[mailto:midrange-l-admin@midrange.com]On Behalf Of Hector Sanchez
Sent: Thursday, June 13, 2002 9:49 AM
To: midrange-l@midrange.com
Subject: Vary On Sessions


I am relatively new to the AS400.  I have working here about 1 year and have
learned a lot.  Our help desk gets many calls to vary on sessions for
individuals.  As a matter of fact, it is the number one reason by far, that
employees call the help desk for.  We would like to reduce that number.  Why
do terminals/PCs get varied off to begin with?  And is there a way to reduce
or eliminate the number of vary offs?  Any help would be greatly
appreciated.

Hector Sanchez
Programmer
Driscoll Childrens Hospital
(361) 694-4176

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