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On Mon, 18 March 2002, Buck Calabro wrote:

> You may disagree with the route IBM have chosen but the Infocenter people
> are very active listeners.  If you have a suggestion, clink the 'Comment'
> link at the bottom of the page (every page!) and tell them what would help
> you make better use of Infocenter.  Or take the feedback link (the little
> pencil icon) at the top of each page.

Hmmm... yes and no. While they're pretty good at listening to talk about 
presentation, they've been very resistant to any comments about content. It 
used to be possible to open documentation APARs to get manuals corrected. The 
process with Infocenter didn't seem to be mature last time I tried reporting a 
factual issue with content.

I'd like to hear if others have had success.

Tom Liotta


--
Tom Liotta
The PowerTech Group, Inc.
19426 68th Avenue South
Kent, WA 98032
Phone  253-872-7788
Fax  253-872-7904
http://www.400Security.com


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