Re: Client Access disconnecting

I'll volunteer to compile a list of people experiencing this problem, and
share the list with all those involved. If you're interested, please send me
a note off-list with your name, contact info, and any related PMR #'s.

The biggest challenge right now seems to be getting IBM to investigate this
problem. Even though we have a support contract, they won't get involved
unless I write them a blank cheque, which they intend to burn through at a
rate of $395/hr. If enough of us speak up, I believe that we can convince
them to provide the necessary assistance.


John Taylor



Neil Palmer wrote:

>
> Oh YES !   ;-)
>
> Let get LOTS of people to do this, then maybe they'll take it seriously.
>
> ...Neil
>

John Taylor wrote:

> Funny, IBM support keeps telling me that I'm the only one having a
> problem.
> If I provide a call reference number, would anyone be willing to add to
> the
> report?
>