Re: Why Support Line ?

Is it possible that you haven't been using it when you should?  Instead of
trying to figure things out the hard way why not call the support line
earlier?  It may get to the point where they try to duck your calls to a
Consult line contract.  I used to call on OV/400 merge document questions,
Query questions, etc.  I don't call on a lot of questions in this genre
anymore but I always found the people to be very helpful.  It's a rare two
weeks that I don't open at least one support line call.  Even if I do
occasionally get the answer like 'change your target release from *prv' as
to why a V5R1 function didn't work.  (My error, not theirs.)

Rob Berendt
--
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin