RE: Are you risking termination of software support if you install OV/400 over V5R1?

Thanks for the suggestion, Janet...  I recommended Al Mac sign up to the
iNation (off-list), for just this reason.  He had a  real FUBAR on his
hands...

| -----Original Message-----
| From: midrange-l-admin@midrange.com
| [mailto:midrange-l-admin@midrange.com]On Behalf Of
| jkrueger@andrewscg.com
| Sent: Thursday, November 29, 2001 6:58 PM
| To: midrange-l@midrange.com
| Subject: Re: Are you risking termination of software support if you
| install OV/400 over V5R1?
|
|
| >> Well, not to slight anyone, but we are sort of operating on
| hearsay at this
| point. We don't really know what happened at all except that there is an
| irritated customer.
|
| Just a quick question in the interest of making sure everyone
| involved in this
| situation ends up with a satisfactory resolution, have you or the customer
| considered using the new hotline service that is being offered to
| iSeries Nation
| citizens?  More information is available at:
|
| http://www-1.ibm.com/servers/eserver/iseries/nation/privileges/hot
| line.html
|
| This seems like the kind of situation where the Rochester project
| office could
| do a review of what actually happened, help all the parties
| involved figure out
| what *should* have happened, and then get it fixed appropriately...
|
| As I said, just a suggestion, but I'm not sure all the analysis
| being done on
| this list is going to resolve anything AND it answers the other
| question people
| have been asking about just what the iSeries Nation might be good for!!!
|
| Janet Krueger
| Andrews Consulting Group
|
|
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