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A couple things that you might try  on remote customer ...

On CFGTCP take option 20 then take option 18.   This will show if the server
is auto started and you can also get info from the Debug level (if not 0)...
I have never used so I do not know what info it will give you.  Also, do
WRKACTJOB, under subsystem QSYSWRK there should be a job QTOBDNS running.
They may need to start the DNS server.

Hope that this helps...

Ron
----- Original Message -----
From: <rob@dekko.com>
To: <midrange-l@midrange.com>
Sent: Tuesday, November 13, 2001 1:27 PM
Subject: Is DNS running on their 400?


>
> Situation:  Remote customer 400 of which we have access.  Stopped sending
> us data and email.  All strictly TCPIP over the Internet.  We can access
> them using telnet, by their name.  However, from their command line we
> cannot ping any outside locations, like nra.org.  Message is unknown host.
> I noticed that their address for their DNS under CFGTCP-12 is the same as
> their interface under CFGTCP-1.  I question as to whether or not they are
> really running DNS on their 400 or if someone's been messing.  They are
> running V4R5.  I am trying to set up to talk to them before I make the
> call.  I can't access their system remotely using Op's Nav.  Is there a
> green screen way of seeing if DNS is configured to run on their 400, like
> perhaps netstat, wrkactjob, or whatever?
>
> Rob Berendt
>
> ==================
> "They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety."
> Benjamin Franklin
>
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