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  • Subject: Re: RE my XP Windows got broke in a Hailstorm
  • From: Douglas Handy <dhandy1@xxxxxxxxxxxxx>
  • Date: Sun, 22 Jul 2001 08:35:29 -0400

JT,

>I agree for the most part.  My reason for starting with Office was primarily
>because it was either bundled, or dirt cheap, on each PC I bought.  

I first learned it because I had a neighbor who got it bundled with a machine,
and was having a hard time learning how to use their new computer.  They kept
calling me and asking how to do this or that.  I'd say, "Well, in Ami Pro [or
1-2-3-] you'd just do this..."  I had to learn how to use theirs just so I could
help them.  I don't remember specifics now, but I recall I definately found it
much harder to use and less feature rich than Lotus / Ami Pro (I'm speaking of
Windows versions here.)

I had a copy of Office at the time (which came bundled with a machine), but had
previously uninstalled it after a little bit of playing because I didn't like it
near as well as the copies of Lotus / Ami Pro which I had.  I put it back on to
learn it because I could see the handwriting on the wall -- since everyone was
getting it "free", it would soon become the new de facto standard and I needed
to know how to answer questions when people asked me how to do something.

I will admit though that I thought even Access 1.0 was pretty good for its day.

>But the
>bigger reason was that I never really used PC's much, prior to Windows 3.0
>and VB 1.0, so I see one other reason explaining how MS was able to corner
>the market. Because I had so little experience, I found Windows Office to 
>be much, much easier to learn than DOS Lotus.

And ironically, I did use PC's quite a bit prior to Win 3.0; in fact, I used
VisiCalc prior to 1-2-3 for DOS came on the scene.  But you are comparing Word
for Windows to 1-2-3 for DOS.  You should have compared Word for Windows to the
Win version of Ami Pro, or Excel/Win to 1-2-3/Win.

IMHO, those who argue that MS has the superior product and don't see why they
shouldn't have the market share, were not users of the early releases.  Compare
the early releases of IE and Netscape.  Which was better (ignoring price)?  I
think the same can be said of Office.

If you never started using IE or Office until it was a decent product, then it
is harder to see that MS got the market share by illegal tactics rather than by
having a better product.  Now the products are arguably better because of the
vast amount of resources they've been able to pour into them.  So just by
"leveling the playing field" again, they can hold their market share for a long
time.

>  I think Win 3.0 attracted a large base of new users, 

If you had tried Windows prior to 3.0, you'd know why it had few users.  It was
awful.  Until 3.0, I found Windows completely unusable and used multi-taskers
like Deskview instead.

>And IIRC, IBM
>insisted OS/2 had to be able to run on an AT, which was a huge blunder, in
>retrospect.  

Well, I wouldn't call it a blunder.  It was a technical requirement.  They
wanted a real operating system, one that stayed in control as opposed to
"cooperative multitasking" (an oxymoron for sure).  This required putting the
chip in protected mode.  I don't even think OS/2 would run on an AT, as those
were 80286 based, and IIRC protected mode did not exist until the 80386.

Do you remember that Win 3.0 had three different modes you could start it in?
There was "standard", something else ("real" mode perhaps?), and "386 enhanced".
All but 386 enhanced were a joke, as far as I was concerned.

>then almost overnight, Win Excel flipped those
>percentages in their favor.  That was a massive swing, Lotus had been the
>industry standard and then Excel became it.

And not so coincidentally, that swing happened at the exact same time that all
major PC manufacturers were bundling in a copy of Office with every sale.  Gee,
I wonder why the major swing in market share?  As I said before, if Office had
been an independent company all along and actually had to *sell* the product in
the early releases, the market share would not have shifted so fast -- if ever.
But then MS had the foresight to see that, so took steps to ensure it would take
over the market share.  And it worked.  Just like IE vs Netscape.

"Those who forget the past are condemned to repeat it."

I think it is too late for the browser and office suite wars -- the battles are
largely over.  But as Chris pointed out, trying to level the field now at least
can allow for a different future.

Doug

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