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  • Subject: Re: 2771 Internal Modem Problems
  • From: Bob Larkin <blarkin@xxxxxx>
  • Date: Fri, 20 Jul 2001 23:06:23 -0500

You can power off the modem through the panel. It is a hot swappable PCI slot. I
had to do this when bringing up some 820s, because of some problems bringing up
Ops Cons (Turned out cards were in the wrong slot for Ops Console & Twinax,
couldn't have a console)



Neil Palmer wrote:

> Anyone else having trouble with this new Internal modem ?
> We have a customer who uses it for dial-out ISP connection.  Every few
> weeks we get this:
> TCP8464    Information             30    20/07/01   08:30:35   QTOCUTIL
> QSYS        *STMT    QTOCPPCM     QSYS
>                                      From module . . . . . . . . :
> QTOCMSGH
>                                      From procedure  . . . . . . :
> send_msg_q
>                                      Statement . . . . . . . . . :   679
>
>                                      To module . . . . . . . . . :
> QTOCPPCM
>                                      To procedure  . . . . . . . :
> call_setup__9CM_globalFv
>                                      Statement . . . . . . . . . :   1610
>
>                                      Message . . . . :   Call Setup to
> communication line QPPPCMN01 failed, Reason
>                                        Code 255.
>                                      Cause . . . . . :   A Call Setup
> operation to communication line QPPPCMN01
>                                        failed with Reason Code 255.
> (Of course reason code 255 is not listed in the details - it seems to
> apparently mean "I don't have a clue what's wrong")
> Any further attempt to dial out results in the same error message..
>
> As this is an Internal modem, you can't reset the useless thing by a power
> off/on - and it's on the MFIOP of a small model 270 so you can't vary on
> with IOP Reset, so to reset the modem you have to IPL the system !
> So - internal modems (an idea from the PC world) now mean you have to
> treat your 400 like a PC and reboot it when the modem locks.
> But I guess that's progress, eh !   :-(
>
> ...Neil
>
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