Re: IBM service and third party drives

As I have said many times before, the reason why you buy an AS/400 is to
buy one integrated solution from one source, and when it breaks, you make
one phone call.

When I had an issue early in the five of the model 270, and by backplane
board blew out, and IBM had no parts in the parts system in the United
States, I got them to get one from the manufacturing floor.

Al



Al Barsa, Jr.
Barsa Consulting Group, LLC

400>390

914-251-1234
914-251-9406 fax

http://www.barsaconsulting.com
http://www.taatool.com





                                                                                
                                         
                    rob@dekko.com                                               
                                         
                    Sent by:                   To:     MIDRANGE-L@midrange.com  
                                         
                    owner-midrange-l@mi        cc:                              
                                         
                    drange.com                 Subject:     IBM service and 
third party drives                           
                                                                                
                                         
                                                                                
                                         
                    05/07/01 02:23 PM                                           
                                         
                    Please respond to                                           
                                         
                    MIDRANGE-L                                                  
                                         
                                                                                
                                         
                                                                                
                                         





I know of a company in Northeastern Indiana that is having a real tough go
around because of third party drives.  They are also having another tough
issue dealing with third party maintenance (and lack of parts).  Having
some serious downtime issues.  I also know their manager participates in
this list.  I'd like to hear his take on this issue, if he feels like
sharing, (and has the time).

Rob Berendt

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