Re: Can't find office vision

Item SA02041 


  APAR Identifier ...... SA02041      Last Changed..88/12/14  
  OFC-MSGCPF2265-UNABLE TO DELETE USER PROFILE WHEN USER ENROLLED
  IN AS/400 OFFICE AND OFFICE DELETED FROM AS/400
 
  Symptom ...... MS MSGCPF2265        Status ........... CLOSED  DOC
  Severity ................... 2      Date Closed ......... 88/12/09
  Component .......... 5728WP100      Duplicate of ........
  Reported Release ......... 110      Fixed Release ............
  Component Name 5728 OFFICE          Special Notice
  Current Target Date ..              Flags
  SCP ...................
  Platform ............
 
  Status Detail: Not Available
 
  PE PTF List:
 
  PTF List:
 
 
  Parent APAR:
  Child APAR list:
 
 
  ERROR DESCRIPTION:
  CUSTOMER IS UNABLE TO DELETE A USER PROFILE THAT HAS BEEN
  ENROLLED IN AS/400 OFFICE WHEN AS/400 OFFICE HAS BEEN
  DELETED FROM THE SYSTEM. MSGCPF2265 OCCURS.
  DLTUSRPRF
 
 
  LOCAL FIX:
 
 
  PROBLEM SUMMARY:
  UNABLE TO DELETE A USER PROFILE THAT HAS BEEN ENROLLED IN
  AS/400 OFFICE WHEN AS/400 OFFICE HAS BEEN DELETED FROM THE
  SYTEM. MSGCPF2265 OCCURS IN DLTUSRPRF.
 
 
  PROBLEM CONCLUSION:
  IF OFFICE IS DELETED FROM THE SYSTEM, THERE ARE SOME DATA BASE
  FILES LEFT IN QUSRSYS. TO DELETE THE DATA BASE FILES FROM
  QUSRSYS, TYPE THE FOLLOWING COMMAND:
    DLTF QUSRSYS/QAOF*
  WARNING: IF OFFICE IS REINSTALLED LATER, ALL THE DATA THAT WAS
  CREATED (CALENDARS, ENROLLMENT RECORDS, PERSONAL DIRECTORIES,
  ETC. WILL BE GONE.)
 
 
  TEMPORARY FIX:
 
 
  COMMENTS:
 
 
  MODULES/MACROS:
 
 
  SRLS:      'NONE'
 
 
  RTN CODES:
 
 
  CIRCUMVENTION:
 
 
  MESSAGE TO SUBMITTER:






"Sam Kanakanui" <skanakanui@triad.rr.com>
Sent by: owner-midrange-l@midrange.com
2001/03/15 22:52
Please respond to MIDRANGE-L

 
        To:     <midrange-l@midrange.com>
        cc: 
        Subject:        Can't find office vision


Hi,
 I have a client who when they stopped using Office Vision (some years
ago)they simply applied the next release without that product.  Now, there
are a number of user profiles who have been disabled but cannot be deleted
because they were not removed from Office/Vision.  Any idea how to remove
these user profiles?  The message below is what displays when I try to
delete them.

                                                 Additional Message 
Information



  Message ID . . . . . . :   CPF2265       Severity . . . . . . . :   40

  Message type . . . . . :   Diagnostic

  Date sent  . . . . . . :   03/15/01      Time sent  . . . . . . : 
13:17:03


  Message . . . . :   User profile GERRING not deleted.

  Cause . . . . . :   User profile GERRING was not deleted because either
the
    user is enrolled in OfficeVision/400 or the OfficeVision/400 
enrollment
file
    cannot be allocated.

  Recovery  . . . :   Enter OfficeVision/400 and delete the user from
OfficeVision/400 if enrolled in OfficeVision/400.  Try the Delete User
Profile (DLTUSRPRF) command again.


Thanks in advance,
Sam Kanakanui
Borg Systems Inc




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