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  • Subject: Re: Password "Hint" Feasibility
  • From: "Peter Dow" <pcdow@xxxxxxxxxxxxxxx>
  • Date: Tue, 7 Nov 2000 20:05:01 -0800

Hi Paul,

How about a generic sign on of HINT, HINT that would call program HINT that
would ask for their userid and then show the HINT text?

HTH,
Peter Dow
Dow Software Services, Inc.
909 425-0194 voice
909 425-0196 fax


----- Original Message -----
From: "Paul Jackson" <paulgjackson@yahoo.com>
To: <MIDRANGE-L@midrange.com>
Sent: Tuesday, November 07, 2000 5:53 PM
Subject: Password "Hint" Feasibility


> One of the most frequent calls to our help desk is
> from people who have forgotten their AS/400 password.
> We would like to implement some method to allow users
> to store some "hint" or reminder text that they can
> use to jog their memory if they forget the password.
>
> I know that I can tinker with the CHGPWD routine (or
> create a new one higher in the library list) to prompt
> for password change info AND a text field. But does
> anyone know of any way of calling an application from
> the basic signon screen? For example, if someone
> forgets their password, they would like to press F24
> from the signon screen to bring up a password reminder
> prompt program.
>
> Is this even possible? I have my doubts because at the
> point the signon screen is processed, a job is not
> even active.
>
> I guess if they had access to another session, they
> could prompt a command to let them check their hint
> text, but this assumes another user is signed on and
> has access to that command.
>
> Any ideas suggestions? We would really like to reduce
> the burden from the help desk on having to reset so
> many users passwords.
>
> Thanks in advance for any suggestions,
>
> -Paul Jackson
> Costco Wholesale,
> Issaquah, WA
>
>
>
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