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  • Subject: Printing problem on V4R5 - Take 2
  • From: Ken.Slaugh@xxxxxxxxxx
  • Date: Fri, 15 Sep 2000 12:08:41 -0400


The idle-timeout parameter of the jet direct device has been changed to
3600 seconds. Now the situation results in about 3 to 4 lines printed and
then the printer stops. The spoolfile entry never states a status of SND
even while the printer starts printing.

The printer itself is an OKI591IBM and the jet direct is an external
device. Any help out there?

Ken Slaugh  (707) 795-1512 x118
Chouinard & Myhre, Inc.
AS/400 Professional Administrator/MSE
Client Access Specialist
http://www.cm-inc.com/


                                                                                
                
                    Ken.Slaugh@cm-inc.c                                         
                
                    om                         To:     MIDRANGE-L@midrange.com  
                
                    Sent by:                   cc:                              
                
                    owner-midrange-l@mi        Subject:     Printing problem on 
V4R5            
                    drange.com                                                  
                
                                                                                
                
                                                                                
                
                    09/14/00 10:43 PM                                           
                
                    Please respond to                                           
                
                    MIDRANGE-L                                                  
                
                                                                                
                
                                                                                
                



I'm helping a customer upgrade from V3R2 CICS to V4R5 RICS. TCP/IP seems to
working fine with one exception...

TCP/IP printing fails on three external jet direct devices with the
following joblog message:

Message . . . . :   An error occurred while receiving data.
Cause . . . . . :   A communications error occurred while receiving data
from
  remote device at RMTLOCNAME 10.85.96.217. The error code is 3426. This
error
  can also occur when the system attempts to print to the remote device
after
  it has been powered off and on while the printer writer remains active.

We have been trying to determine why with no success. Does any one have an
idea why or any thing to try? We have tried remote outqs and LAN attached
print devices. Either way results in the same situation.

Ken Slaugh  (707) 795-1512 x118
Chouinard & Myhre, Inc.
AS/400 Professional Administrator/MSE
Client Access Specialist
http://www.cm-inc.com/

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