Re: BIG Communications Problem - I'm CLUELESS...

We've had similar problems in the past. In one case, it turned out to be a
faulty workstation controller card in the 494e. In the other case, it was a
faulty NIC in the same unit. If you haven't already, I would recommend that
you run a diagnostic on the Perle.

You should be seeing something in the QSYSOPR msg queue or the problem log
(WRKPRB) that will provide further clues.


Regards,

John Taylor
Canada

----- Original Message -----
From: "Chuck Lewis" <clewis@iquest.net>
To: <MIDRANGE-L@midrange.com>
Sent: Wednesday, July 05, 2000 04:37
Subject: BIG Communications Problem - I'm CLUELESS...


> Hi Folks,
>
> Not sure WHAT is going on here. We are on a 620 running V4R1. Ethernet
> NIC card in the AS/400. Frame Relay network to attach remote branches.
> Cisco routers and Perle 494e control units with an Ethernet NIC.
>
> Three times now in the last 3 or so weeks (including about 15 minutes
> ago) our largest branch (2 virtual controllers in the Perle because it
> has 2 twin ax cards in it) with 53 devices has called and said their
> screens were blank. I look at things on the AS/400 and all looks FINE. I
> ping the router AND the 2 virtual Perle control units and all looks
> FINE. I pick a device that shows a signon screen and vary it off and
> back on and it shows Vary On Pending and will never go active. So I end
> up killing the jobs and writers, varying off the control units and the
> virtual devices (one for each controller) and varying everything back on
> and everything comes back up FINE.
>
> Anybody have ANY idea WHAT is going on or what I should be checking, how
> I should be checking, where I should be checking, etc. ?
>
> Thanks in Advance :-)
>
> Chuck
>
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