× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.


  • Subject: Re: Software Vendors
  • From: Jim Langston <jlangston@xxxxxxxxxxxxxxxx>
  • Date: Mon, 29 Nov 1999 15:57:24 -0800
  • Organization: Conex Global Logistics Services, Inc.

I got our last CUM tape without having to pay.  But IBM tried to
charge me every inch of the way.

I called IBM to ask them how I got a CUM tape, they transferred
me to IBM Direct who wanted to charge me something like $85 to
order the CUM tape.  I told them I wasn't going to pay $85 for a
free CUM tape, I just wanted to know how to order one without
having to pay.  They told me they would tell me how, for $85.  I
wasn't going to pay so *click*.

Next call, I called some other IBM number, and told them the problem,
that I just wanted to know how to order a CUM tape, I didn't want
to order it through IBM direct, I wanted to order it myself, how do I
do it?  They stayed on the line, and connected to... IBM Direct.  Who
stated it was going to cost me $85 to find out.  No, the other IBM
person said, I just wanted to know how to order it, I didn't want them
to order it.  $85.  The second IBMer disconnected with IBM direct
and called someone else.

After 5 or 6 people she talks to, she finds the IBM Fax number, and
gives me the number and what to request for a CUM tape.  So I
could get it for free.

Now, here's the funny thing.  That was 2 years ago.  I need another
CUM tape, and have left and returned to this company since then.  The
person who was here in the meantime lost the phone number.

Now I have to go through the whole rigmarole with IBM to find the
fax # and the order number I need to place to get the CUM tape free.

Sure it's free, it just costs you $85 to order it.

Regards,

Jim Langston

Animated40@aol.com wrote:

> What do you have to do to get a CUM tape(CD) for your OS from IBM?
> I have have been working with IBM systems for 30+ years and have never paid
> for a CUM tape.  The last 10+ years we have been leasing from a third party.
> Are they paying for the CUM tape?

+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---

As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow-Ups:
Replies:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.