Re: Ops Console Problems

Jon,

Here's another strange thing to try. Disconnect the ECS modem if it is 
connected.
Disconnect the cable and all from the IOP.  We discovered (along with a very
savvy CE) that with that connected you never get the session up.  After getting
connected the first time, it works with the modem attached.

 - Larry


Jon.Paris@halinfo.it wrote:
> 
> Thanks Henrik, we've checked all of those things (and so have IBM) over and
> over.  If they published the pin-outs I could check that the cable is OK but I
> don't know where the cable is documented and besides IBM claims to have 
>swapped
> it to no effect.
> 
> The truly hilarious thing is that at one time they claimed it had to be a
> software problem and that we must have used DST to change some settings.  When
> we pointed out that DST required a console - and we didn't have one! they were
> unmoved from their stance and insisted that they would have to charge us for
> software support to resolve the issue.
> 
> We're working with a more sensible IBMer right now but thinking about just
> giving up.  This is time we don't have!
> 
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-- 
Larry Bolhuis         | What do You want to Reload today?
Arbor Solutions, Inc  | Don't throw your PC out the window,
(616) 451-2500        |  throw WINDOWS out of your PC.
(616) 451-2571 -fax   | Two rules to success in life:
lbolhui@ibm.net       | 1. Never tell people everything you know.
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