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  • Subject: Re: CHGTELNA
  • From: Larry Bolhuis <lbolhui@xxxxxxx>
  • Date: Tue, 09 Nov 1999 13:28:38 -0500
  • Organization: Arbor Solutions, Inc

Jeff,
 
> The Timemark timeout has always worked, the PTF you are thinking of simply 
>makes
> it work more quickly.  However, the Timemark setting is for testing the client
> connection, not the local activity.  QINACTITV tests the local activity.  Both
> will close a Telnet connection, so the lower of the two wins.

  I guess it depends on how you define 'worked'.  I have one customer with over
2500 users that dial in to the AS/400 via Shiva remote access switches using
TCP/IP and Telnet.  None of these people are computer experts and they all
purchase their own hardware.  Very few of you can imagine the amount of 'fun' 
the
help desk has at this account.  Prior to installing the PTF in question no 
matter
what we set any of the values to, the Telnet sessions would live on for hours 
and
hours clogging up the machine and causing call after call about being
disconnected and 'now I can't get back on' because the user is limited to a
single signon. IBM told us that timemark did not really function as intended and
we needed the PTF.  After installing the PTF and setting the timemark timeout,
near sanity was restored to the help desk as the sessions now go away less than 
a
minute from the modem drop.  Life is good!

 - Larry

-- 
Larry Bolhuis         | What do You want to Reload today?
Arbor Solutions, Inc  | Don't throw your PC out the window,
(616) 451-2500        |  throw WINDOWS out of your PC.
(616) 451-2571 -fax   | Two rules to success in life:
lbolhui@ibm.net       | 1. Never tell people everything you know.

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