Re: WSCST

Debbie,

Now that the boss has put me on the spot, hopefully I can help.

Similar problem after applying V4R2 cum PTF's on a 40S. Affected HP5, but
not HP4, both attached parrallel with V3R1M3 of C/A, not sure of Service
Pack level. The HP5 would print in portrait, 10 CPI, no matter what the
attributes of the spool file. Reports that printed fine in landscape on the
HP4 were printing in portrait and wrapping at 80 characters on the HP5, and
were unreadable.

We changed the Win95 printer driver default from portrait to landscape, and
changed the Host Print Transform in the C/A setup from 'Other' to 'HP5'.
Works like a charm now. In fact, it works better than it used to. We always
got complaints that the HP5 would print in 17 CPI compressed print, instead
of 15 CPI compressed like the HP4, and the reports would become illegible
when faxed. Now they both print in 15 CPI in landscape.

The users have assured us that they changed nothing on the PC before I got
there(I doubt they would know how to get into the printer driver config or
C/A config, even by accident, but let's not go there).


Lou Schmaus
CCA, Inc.
Jackson, NJ 08527
lschmaus@link400.com

----- Original Message -----
From: Art Tostaine, Jr. <Art@link400.com>
To: <MIDRANGE-L@midrange.com>
Sent: Tuesday, October 19, 1999 1:19 PM
Subject: RE: WSCST


> Debbie:
>
> We had a customer that had a similar problem, although they weren't using
WSCST.  Lou Schmaus from
> CCA solved this problem by tinkering with the PC that the printer was
attached to.  He reads this
> list and hopefully he'll respond.
>
> Lou?
>
> Art Tostaine, Jr.
> CCA, Inc.
> Jackson, NJ 08527
>
>
> -----Original Message-----
> From: owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com]On Behalf Of Debbie Helms
> Sent: Tuesday, October 19, 1999 11:35 AM
> To: 'MIDRANGE-L@midrange.com'
> Subject: WSCST
>
>
> We are have a problem with our printers that have a WSCST attached.  Over
> the weekend we loaded PTF's on our 4.1 box.  Until then everything was
> printing fine.  Now we have fonts that have changed and are printing over
> the detail.  I have, of course, called IBM and am waiting (not patiently)
> for them to call back after faxing them a copy of the problem.  I can't be
> positive but I think it had to be a PTF because the program and printer
>
>

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