Re: 13Gig tape drive problem

We used a 13Gb tape for 6 monthes and change it 3 times the first month.
Now, after some PTF for the V4R3 and also on the tape itself , everything
seems OK and we used 3 or 4 times per day QIC525 (plus of course 13Gb)
 without any problem.

Eric Panissard
EPanissard@idt.pf


-----Message d'origine-----
De : Denis Robitaille <DRobitaille@cascades.com>
À : MIDRANGE-L@midrange.com <MIDRANGE-L@midrange.com>
Date : mercredi 8 septembre 1999 08:28
Objet : 13Gig tape drive problem


>Hello all,
>
>I am faced with a situation where I am not sure if IBM is telling me
everything and I'd like to ear your opinion:
>
>the situation:
>
>   Our AS/400 is the software distribution machine for our company (about
50 AS/400). We distribute our software updates on tape. We have lot of
different AS/400, so we are using low density tape (150 or 525 Meg) to
ensure all across compatibility. Last year, we changed the AS/400. The new
machine came with a 13Gig tape drive (great fot backup). But we are having
lots and lots of trouble with this tape drive. We are now on our sixth tape
drive in less than 18 month!. Working with IBM, we installed all PTF
concivable, change our cleaning equipment ...
>
>IBM final response:
>
>   According to IBM, the tape drive are failing due to premature wear
caused by the lower density tape cartrige. Lower than 13Gig cartrige are
causing more wear on the head of the tape drive. Their solution: By an extra
tape drive of lower density.
>
>I dont like giving more money to a supplier because what i bougth from them
does not do what it is supposed to. Any body had a similar experience?
anyone uses regularly (2 time a day) lower density tape on a 13 Gig drive?
>
>What do you think?
>
>Denis Robitaille
>Directeur service technique
>Cascades Inc
>819 363 5187
>fax 819 363 5177
>
>
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