RE: Recommended ISPs

I would be careful with Cable & Wireless right now. Part of the deal of MCI
and WorldCom merging was for MCI to sell its very good MCI Internet to Cable
& Wireless. C&W has filed a lawsuit against MCIWorldCom stating that they
feel they essentially got screwed because they got a network, but MCI kept
all of the people. I know for fact that C&W is still working to get a sales
force set up and an accounting department set up; they are outsourcing
accounting from MCIWorldCom. They are also running out of time for their
free use of MCIWorldCom's circuits.

On the good side, a friend of mine uses C&W for the company he works for.
His company has a T1 from C&W. They is 2 hops off MAE-West and get great
access times with very little problems technically. The problems he has, and
the reasons he is looking to change, have to do with the lack of people C&W
has.

I have also used PacBell Internet in the past, but found that their service
deteriorated as they added users. This was over 18 months ago, so they may
have taken care of that problem.

One other ISP that I have for personal use is Earthlink. So far, they have
treated me very well and I have had no problems with them technically,
billing, or otherwise. How this translates to a dedicated line, I don't
know.

Good luck!

David Boring
Systems Engineer
EDS
Direct: (562) 809-5460
Vnet: 723-5460
E-mail: dboring@shl.com


-----Original Message-----
Date: Thu, 13 May 1999 21:22:12 -0700
From: Randy Mangham <randym69@pacbell.net>
Subject: Re: Recommended ISPs

I can personally recommend Sprint. I always got excellent service though it
was
rarely needed. Other friends of mine also recommend UUNet, MCI WorldCom
(though I
have heard less than positive things about their frame relay service but
that's a
different story), Cable and Wireless and last but not least since it's
California, Pacific Bell. You will probably get the lowest rate from PacBell
and
I have heard nothing bad about them. They use (what was) the IBM Global
Network
for their 'Net interconnect. The other players mentioned own their own
networks
and each carries a very large share of nationwide traffic. C & W's web site
is
interesting. Take a look at it http://www.cwi.net. It purports to show real
time
network monitoring stats. I have no personal experience with C & W though.
Also
no financial interest in any of the listed companies.

Randy Mangham
Pacific Crest Consulting
San Diego, CA

Roger Boucher wrote:

> A friend of mine just called.  She works for a small company and they
> are looking at getting an ISP.  She is under the opinion that the "big
> boys" may not be attentive to their needs and told her I would ask this
> group if they had any recommendations.  Does anyone know of any good
> ISPs in the Southern California area with high reliability and good
> customer service (i.e. they will pay attention to the needs of even a
> small company)?
>
> Thanks for any suggestions!
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