RE: access to documentation (rant continues)

A study (I forget which) has shown that adults tend to prefer paper manuals 
because that is what they grew up with.  The new generation(s) prefer 
electronic manuals because that is what they are being raised on.

Eric Kempter
CommAir Mechanical Services, Inc.


-----Original Message-----
From:   Allen, Stuart [SMTP:sallen@fellowes.com]
Sent:   Friday, May 14, 1999 10:51 AM
To:     'MIDRANGE-L@midrange.com'
Subject:        RE: access to documentation (rant continues)

InfoSeeker is horrible to use, Book manager is not much better.
PDF files are ok, especially when on the road; but for the office?
Paper manuals win every time.  Big, reassuring, easy to read, and solid
enough to build walls out of.

Stuart


> -----Original Message-----
> From: Joel Fritz [SMTP:JFritz@sharperimage.com]
> Sent: Friday, May 14, 1999 5:16 PM
> To:   'MIDRANGE-L@midrange.com'
> Subject:      access to documentation
>
> You are now entering the rant zone.  Protective clothing required.
>
> I think having the manuals on cd and on line is a good idea.  The
> implementation falls a bit short of minimal usability. Consider the
> choices:
>
>       * Book Manager--A vile piece of software that locks up my PC at
> least three times a day when I use it.          Can't print with correct
> formatting.
>       
>       * Info Seeker--Very slow and, strangely enough, graphics challenged.
> Can't print with correct formatting.
>       
>       * Info Seeker under Graphical Access--No cut and paste and performs
> as well as it does on green screen.
>
>       * PDF files--Only option for printed manuals although a duplex
> capable printer is a good thing to have.        Search capability limited
> to simple text scan.
>
> I like the manuals; I use them every day.  I would like to avoid the
> stress
> associated with using them.  My co-workers would be very grateful if I 
had
> fewer tantrums.  I am approaching a mental state where no court in this
> country (USA) could hold me responsible for my actions.
>
>
>
>
> ###########################################
> The above is my personal opinion and is not intended to represent good
> programming practice or the product of a sound mind.
>
> Joel Fritz
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