Re: 3197 Terminal Configuration

Dear Tracey,

Zebra thermal printers only print data when they receive data in the Zebra 
Printer Language (ZPL) format. If you send plain text to the Zebra printer, the 
printer will allow the information to pass through its buffer without 
performing any kind of printer function.

This behavior (flush data) frequently causes problems when running problem 
determination from an AS/400. The important thing to check with IBM support is 
whether it is possible to send spool files from the AS/400 to the target 
printer.

If yes (no labels printed), you need to investigate whether the AS/400 
application that generates the Zebra printable data has somehow become 
improperly configured regarding this particular printer.

If no, you need IBM's help to determine why you cannot send data through the 
3197 to the printer. One thing to check on the Zebra configuration is whether 
the parallel or serial port is active. One printers with both ports, usually 
only one can be active. If you are attached to the printer's parallel port from 
the 3197 and the printer has its serial port active, you wouldn't be able to 
print any data through the 3197 into the printer.

Hopefully some of this information may be useful to you.

Best Regards,

/Paul
--
Paul Tykodi, Technical Director                 E-mail: pault@praim.com
Praim Inc.                                           Tel: 603-431-0606
140 Congress St., #2                                Fax: 603-436-6432
Portsmouth, NH  03801-4019

Further information about Praim Products can be found at http://www.praim.com.

See us at XPLOR INTERNATIONAL, Nov 10-12,  Booth #2230



> From: tracey sword [SMTP:swordsy@hotmail.com]
> Sent: Friday, October 23, 1998 9:09 PM
> To:   MIDRANGE-L@midrange.com
> Subject:      3197 Terminal Configuration
> 
> Greetins everyone,
> 
> I am an IS student currently doing my work placement in a large 
> manufacturing plant that uses an AS/400.  My problem is this:
> 
> I am trying to configure a 3197 terminal as both a display station and
> a printer.  I should note that the printer attached to this terminal
> is 
> a "Zebra" Label Printer.
> 
> I've gone through the setup about 10 times already, and the AS/400
> does 
> not recognize the printer.  It appears as though the output queue
> is created, but nothing prints.  This printer was recognized by the 
> as/400 before, don't ask me how it got removed.
> 
> I've been on the phone with IBM hardware support for two weeks now,
> and 
> it seems that it is now a software problem.  If anyone can help, I
> would 
> greatly appreciate it.  
> 
> Thanks in Advance
> 
> swordsy@hotmail.com


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