RE: RCLSTG/EMC

We have been less than satisfied with EMC2 as a whole.  At one time we had 
some EMC2 drives that were hooked up to their diagnostic PC.   The PC was 
to inform EMC2 if the drives detected any internal  problems .  EMC2  would 
then dispatch a CE.  We disconnected the drives when we went to our RISC 
model.  EMC2 never called to ask if there was something wrong or to inform 
us that a CE had been dispatched.  This is just one example of their poor 
support.

Eric Kempter
Director of MIS
Commair Mechanical Services

-----Original Message-----
From:   Ashok Dave [SMTP:ashdave@hotmail.com]
Sent:   Tuesday, August 11, 1998 9:03 AM
To:     MIDRANGE-L@Midrange.com
Subject:        Re: RCLSTG/EMC

=====================================
Hi Tim. I am more interested in the EMC Symmetrix storage units you
mentioned.
We are looking at the EMC enterprise storage unit to consolidate almost
2TB of dasd across multiple systems, including about 400+GB on AS400s.
Their analysis of our environment concluded unbelievable cost savings
for us (and quite frankly, we don't believe that part).
How has your experience been with EMC as a company (support, knowledge
??) and their symmetrix storage units ?
I know in the past, EMC drives were less than stable, when attached to
the AS400.
Anyone elses' thoughts on this would also be greatly appreciated.
Ash.
====================================================================

>From uucp@uucp1.mcs.net Tue Aug 11 09:02:29 1998
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>Date: Tue, 11 Aug 1998 17:15:23 +0200
>To: MIDRANGE-L@Midrange.com
>From: Tim Shepherd <tshepherd@lia.co.za>
>Subject: RCLSTG
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>
>Hi There!
>
>For info if anyone is interested, I ran a Reclaim Storage this weekend.
>Here are the stats :
>
>27.73 GB
>61% utilisation ("utilization" for those Americanized persons)
>3 hours 41 minutes 25 second.
>Mirrored base DASD of 2GB
>Rest on EMC Symmetrix.
>Model 500-2141
>
>
>Tim Shepherd
>Fraser Alexander Limited
>Boksburg
>South Africa
>
>Tim Shepherd
>
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