Re: Off-site backup storage Was: Managing PTF's...Strategy?-Reply

John

>>Tour the facilities.  See who has access to the vault and how access
>>is tracked. 

I once toured SafeSite in Rochester NY.  Made a big deal about changing
the daily to get in.  Noticed he punched in, lets say 123,  went back with
my management 3 weeks later for  *their* demo.  Same number.  Closer
look at keypad showed the numbers worn off just the 3 used.


>>>Ask how they accomplish a Sunday morning 3 AM emergency
>>>delivery.  If they are not staffed 24 hrs then they should have an
>>>"on-call" schedule available.  Tell them you want to "test-out" the
>>>emergency delivery during the 1st month for no-charge.  Better to
>>>findout before you need the tapes if it is going to take 6hrs to get
>>>them.

Definitely!!!  I wish I would have thought of that with my first vendor.  I got
burned by that one myself...

John
John W. Cirocco
Manager, Data Center Operations
Computer Task Group, Inc.
700 Delaware Ave.
Buffalo, NY  14209
Phone (716) 888-3566
Pager 1-800-283-2255 Pin 12029
John.Cirocco@ctg.com
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