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Neil

At 02:04 PM 4/14/1998 -0600, you wrote:
>Hmmmm.  I mentioned help/systems in my reply also, and mentioned that I
>had no direct experience with them.  
>In light of your experiences, I will cease to recommend them.
>
>...Thanks

Ouch!!

I urge you not to speak too hastily pro or con here. The experiences,
albeit regrettable, of one person must be weighed against that of the
thousands of other customers of Help/Systems, including our company.

I feel this is a sufficiently public forum that this kind of statement is a
bit reckless.

FYI, I'm a _former_ employee of Help/Systems (left in 1991. There is no way
I would characterize anyone there as a 'hacker', but that depends on your
own definition.

I forwarded Laura Ausel's to Janet Dryer, Sales Manager (or something), and
I hope it'll get to their President, Richard Jacobson.

In all my experiences with Help Systems, the behavior Laura Ausel described
is totally atypical.

Cheers

Vernon Hamberg
Systems Software Programmer
Old Republic National Title Insurance Company
400 Second Avenue South
Minneapolis, MN 55401
(612) 371-1111 x480


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