Re: OS/400 Releases

Peter,

I think most vendors are in business to make money.  Therefore if it is not
profitable to support a release, I would venture to say you would not support
it.   If it costs 100k to have the hardware, software and people to support a
version of your product that only makes you 50k, how long would you WANT to
support it?

Just curious,
John W. Cirocco







owner-midrange-l@midrange.com on 03/04/98 01:06:21 PM
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Subject: OS/400 Releases

David asks:    "What are other s/w vendors approaches to non-supported
OS/400 releases...do they stop supporting that release when IBM does?"

It has been PAE's idea to support as many releases as possible.  We still
can support  all products to 2.3.  We will continue to support these
releases up fixes if needed.  However, we will be adding more functions to
products which will only be available starting with a particular release
level.  THE GUILLOTINE virtual processing  which is a *NONSYS and *ALLUSR
option is only availble starting with 3.7.    THE GUILLOTINE concurrent
processing will be available from 3.1 up.

There are many users who want to upgrade but have problem with Y2K which
have to be solved before going to an IBM supported release.    I believe we
will continue with 2.3 until the Y2K is no longer an issue, if that ever
happens.  As a business,  it is easy to drop support.  As a human being, it
had to drop a client into a pit of lions by dropping support for a product.
 One has to do what your mind tells you is the best.   I could not sleep at
night cutting someone off.

Don't know if this helps or not.


Peter H. O'Connor
PAE Inc.
7 Riverway Rd.
Salem, MA 01970-5343
978-744-8612(T)
978-745-7945(F)
e-mail 102736.3535@compuserve.com
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