Chris,
>I don't think IBM is in a position to try and win customers on technical
>merit.
Why not?
>Improving the infrastructure of the AS/400 will probably not make
>them an additional dime.
That's what will make them the most!!!!
>Take a look at it, what we (as IBM buyers) are asking for is to improve the
>infrastructure of machines we already have so that we will not need to buy
>new machines. We would also like to see these improvements for free. What
>incentive does IBM have to fulfill this?
You seem to think that we got OS/400 for free. You also must be getting
upgrades for free. Otherwise the above paragraph doesn't make much sense...
>Your machine still does everything you bought it to do, this isn't a bug
>fix or something that IBM promised you. So if you want something from the
>vendor there should be a reason for the vendor to deliver.
>I know that "Customer Goodwill" is going to pop up somewhere, so try and
>quantify that. I mean, how many customers are going to note these
>improvements and how many of the people who notice them are the people who
>contribute to the buying decisions?
>I am not against this! I am just trying to be practical.
How's this for practical: I'm currently working w/ a multi-Billion (w/ a
"B"!) dollar company that is dumping about 14 AS/400s, the smallest an F70,
the largest the high-end 320. I'm estimating about $25 million worth of
equipment. Why? Part of the reason is due to IBM's lack of responsiveness
to some the EVERYDAY challenges we face. CASE CLOSED!!
-mark
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