Re: IBM 4317 (NP17) Printers

What happens when you pull the trays is that the print engine stops and
sends the AS/400 a paper jam message.  The AS/400 sends an
acknowledgment to the printer and waits for the printer to say it is
ready to receive requests.  After the jam condition on the printer is
resolved, the printer flushes the cache along with the jam
acknowledgment from the AS/400.  Now the printer waits on the AS/400 for
a jam acknowledgment.  The AS/400 on the other hand is still waiting on
the printer.  The saga continues....  Recovery?  ENDWTR, power cycle
printer, STRPRTWTR.  

        I still have problems with switching between paralell and twinax. 
Periodically the print process will hang on twinax.  Initiated either
from the AS/400 or Printer side, I do not know which.  

Danny Mc?

> Thanks a lot.  The support staff helped a lot.  They mentioned that the
> stalling occurs after either a change of form or out of forms happens on
> the printer.  Once that happens, the AS/400 completely loses communication
> with the printer.  There suggestion is to make sure that the printer is put
> in a off-line state before removing the paper tray.  We will see!

-- 

---
Danny Mc?
E-mail:    dcmcques@vantek.net
 or Click: mailto:dcmcques@vantek.net
Web Page:  http://www.vantek.net/pages/dcmcques/index.html

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