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Product Support Specialist

Location: Dayton, OH.

Profound Logic, an innovator in IBM i application modernization software, is looking for a Product Support Specialist to join our Dayton, OH office.

As a Product Support Specialist with Profound Software, you will be joining our group of professionals who love what we do, are passionate about our products, and put our customers first. The Product Support Specialist will be responsible for providing first-line of phone and email technical support for new and existing customers.

Qualified applicants must possess the following:
* Excellent written and verbal skills
* Exceptional interpersonal and customer relationship skills
* Strong time management skills
* Willingness to take on additional tasks and multitask as needed
* High level of interest in IT and Computer Programming
* Familiar with HTML, CSS, and JavaScript

The following skills are a major plus:
* Web 2.0 technologies (HTML, JavaScript, AJAX, PHP)
* Familiarity with the IBM i (iSeries/AS400) server
* ILE RPG coding

This position offers a competitive salary, benefits, and bonuses.

Contact careers@xxxxxxxxxxxxxxxxx<mailto:careers@xxxxxxxxxxxxxxxxx&subject=Product%20Support%20Specialist%20Position> to apply.


Tricia Smith
Director, Customer Relations and HR
Dayton, Ohio
Phone: 937-439-7925 ext. 722 | Cell: 937-475-1217
[Profoundjs-349x80]<http://www.profoundjs.com/>
Cutting-edge, Agile Modernization with Node.js
Learn more at: www.profoundjs.com<http://www.profoundjs.com/>
[Facebook]<https://www.facebook.com/profoundlogic> [Twitter] <http://www.twitter.com/profoundlogic> [Linked In] <https://www.linkedin.com/company/profound-logic-software> [You Tube] <http://www.youtube.com/user/ProfoundLogicTV>


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