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  1.  Home
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  3. June 2010

Re: MAPICS-L Digest, Vol 8, Issue 91

We officially support Power-Link on Windows 7. If there are issues, please report them to Support and we will address them.

Best Regards,

Ross Freeman | Senior Product Manager, ERP XA | Infor | mobile: +1.404.386.5684 | ross.freeman@xxxxxxxxx
REGISTER NOW | System i User Conference 2010 | Pointe Hilton Tapatio | Phoenix, AZ | September 12 - 15 | http://go.infor.com/systemiuserconference/


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of mapics-l-request@xxxxxxxxxxxx
Sent: Thursday, June 17, 2010 1:51 PM
To: mapics-l@xxxxxxxxxxxx
Subject: MAPICS-L Digest, Vol 8, Issue 91

Send MAPICS-L mailing list submissions to
mapics-l@xxxxxxxxxxxx

To subscribe or unsubscribe via the World Wide Web, visit
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When replying, please edit your Subject line so it is more specific
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Today's Topics:

1. Re: PowerLink 7.8 and Windows 7. (Richard Stover - Guide)
2. Re: PowerLink 7.8 and Windows 7.
(Roger.Blocher@xxxxxxxxxxxxxxxxxxx)
3. Re: PowerLink 7.8 and Windows 7. (Matt Spies)
4. Re: PowerLink 7.8 and Windows 7. (Richard Stover - Guide)
5. Re: PowerLink 7.8 and Windows 7. (Dale Gindlesperger)
6. Re: PowerLink 7.8 and Windows 7. (Robert Russell)
7. Re: PowerLink 7.8 and Windows 7. (Todd F. Moritz)
8. Re: PowerLink 7.8 and Windows 7. (Todd F. Moritz)


----------------------------------------------------------------------

message: 1
date: Thu, 17 Jun 2010 13:13:46 -0400
from: "Richard Stover - Guide" <rstover@xxxxxxxxxxxxxxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

We have about 6 people running 7.8 and W7 without issues. I will check and
see what the magic formula is.


Best regards, Dick

Richard (Dick) Stover
Consulting Manager
Guide Technologies LLC
(c) 215-499-8530
rstover@xxxxxxxxxxxxxxxxxxxxx


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Weston Wheat
Sent: Thursday, June 17, 2010 12:56 PM
To: MAPICS ERP System Discussion
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs that
try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not complete.

Meaning that the side scroll bar does not appear, and there is a refresh
issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure these
issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8 PowerLink
that

have overcome these issues.



Thanks

Weston










------------------------------

message: 2
date: Thu, 17 Jun 2010 13:25:25 -0400
from: Roger.Blocher@xxxxxxxxxxxxxxxxxxx
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

For what it is worth I have users running XA 7.7 with Windows 7 that also
have the scrolling problems, though the panels are complete (and hope to
have at least one release 9 environment next month).

................................................................................................

Roger Blocher
MIS Manager

TECH International
P.O. Box 486
Johnstown, Ohio 43031-0486
P: 740-966-8009
F: 740-966-8090
http://www.tech-international.com



From: "Richard Stover - Guide" <rstover@xxxxxxxxxxxxxxxxxxxxx>
To: "'MAPICS ERP System Discussion'" <mapics-l@xxxxxxxxxxxx>
Date: 06/17/2010 01:16 PM
Subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.
Sent by: mapics-l-bounces@xxxxxxxxxxxx



We have about 6 people running 7.8 and W7 without issues. I will check
and
see what the magic formula is.


Best regards, Dick

Richard (Dick) Stover
Consulting Manager
Guide Technologies LLC
(c) 215-499-8530
rstover@xxxxxxxxxxxxxxxxxxxxx


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Weston Wheat
Sent: Thursday, June 17, 2010 12:56 PM
To: MAPICS ERP System Discussion
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs
that
try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues yet.


Here my problem, On a Windows 7 PC the Powerlink windows are not complete.

Meaning that the side scroll bar does not appear, and there is a refresh
issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure these
issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8 PowerLink
that

have overcome these issues.



Thanks

Weston








_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.




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------------------------------

message: 3
date: Thu, 17 Jun 2010 13:24:45 -0400
from: Matt Spies <MSpies@xxxxxxxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

With my PowerLink 7.8 and Windows 7 experiences, I had missing radio buttons, combo boxes, check boxes.

Two things I recall from it.
1. The local workstation's install of PowerLink should have the Java 1.6 engine.

To ensure the version of java engine within PowerLink, within a command prompt, look at
.... \Infor ERP XA Client\jre\bin and type java -version

Pre September 2009 versions of PowerLink 7.8 have a Java 1.5 engine that will not display radio buttons, command buttons, combo boxes, and the like in a Windows 7 workstation.

Ensure that SH15506G is downloaded from the Infor Download Center and used for PowerLink installations. This version of PowerLink has a Java 1.6 engine.

It does not matter which version of Java is loaded on the client's workstation. It matters greatly which version of Java is loaded in their client install package that gets placed within their ...\Infor ERP XA Client\jre\bin directory!

Work-around steps include having the Windows 7 workstation in "Classic Theme" instead of "Windows Theme" . Also copying java files that are from a 1.6 engine into that ...\Infor ERP XA Client\jre\bin directory.

2. Ensure that your PowerLink version is 02.07.08.31.17 or higher. We could not sign in to PowerLink with Windows 7 until we got to that level of PowerLink.

Regards,
Matt

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Weston Wheat
Sent: Thursday, June 17, 2010 12:56 PM
To: MAPICS ERP System Discussion
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs that try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not complete.

Meaning that the side scroll bar does not appear, and there is a refresh issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure these issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8 PowerLink that

have overcome these issues.



Thanks

Weston









------------------------------

message: 4
date: Thu, 17 Jun 2010 13:30:54 -0400
from: "Richard Stover - Guide" <rstover@xxxxxxxxxxxxxxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

Todd Moritz from my company will be replying shortly.


Best regards, Dick

Richard (Dick) Stover
Consulting Manager
Guide Technologies LLC
(c) 215-499-8530
rstover@xxxxxxxxxxxxxxxxxxxxx


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Weston Wheat
Sent: Thursday, June 17, 2010 12:56 PM
To: MAPICS ERP System Discussion
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs that
try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not complete.

Meaning that the side scroll bar does not appear, and there is a refresh
issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure these
issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8 PowerLink
that

have overcome these issues.



Thanks

Weston










------------------------------

message: 5
date: Thu, 17 Jun 2010 10:42:40 -0700 (PDT)
from: Dale Gindlesperger <dale_gindlesperger@xxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hi Wes,

I'm running PowerLink in a 7.8 environment, on an Acer Aspire One netbook running Windows 7 Enterprise; nothing special about it at all (Atom processor, 2GB RAM).? I'm not having any problems that I've detected yet.? I opened up some CSM windows (lists and such), and moved them around quickly, and scrolled quickly, and aside from an extremely short period of time while the screen catches up with what I'm trying, I have no problems at all.

Dale (Cork) Gindlesperger
ERP Consultant (yes, I'm available for hire and rental!)

"Thanksgiving is the day we pause to give thanks for all we have.
Memorial Day is the day we pause to give thanks to those who fought for what we have."

--- On Thu, 6/17/10, Weston Wheat <wwheat@xxxxxxxxxxxxxx> wrote:

From: Weston Wheat <wwheat@xxxxxxxxxxxxxx>
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.
To: "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
Date: Thursday, June 17, 2010, 12:55 PM

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs
that try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink? issues
yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not
complete.

Meaning that the side scroll bar does not appear, and there is a refresh
issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure
these issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8
PowerLink that

have overcome these issues.



Thanks

Weston








-----Inline Attachment Follows-----

_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.






------------------------------

message: 6
date: Thu, 17 Jun 2010 13:44:57 -0400
from: Robert Russell <Robert.Russell@xxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

Matt is correct. The problems we have experienced with Windows 7 have been tied to the JRE being below 1.6. For 7.7 which uses JRE 1.4.2, we have run in XP compatibility mode and seen the dialog issue corrected.

Robert Russell | XA Product Development | Infor | office: 678.319.8277 | mobile: 678.735.2386 | robert.russell@xxxxxxxxx

InforFLEX-A clear, fast, and cost effective path to adopt Infor's latest product innovations. http://www.infor.com/flex
Please visit our support portal Infor365 at: www.infor365.com to log your incidents and to find a wealth of useful information.


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Matt Spies
Sent: Thursday, June 17, 2010 1:25 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

With my PowerLink 7.8 and Windows 7 experiences, I had missing radio buttons, combo boxes, check boxes.

Two things I recall from it.
1. The local workstation's install of PowerLink should have the Java 1.6 engine.

To ensure the version of java engine within PowerLink, within a command prompt, look at
.... \Infor ERP XA Client\jre\bin and type java -version

Pre September 2009 versions of PowerLink 7.8 have a Java 1.5 engine that will not display radio buttons, command buttons, combo boxes, and the like in a Windows 7 workstation.

Ensure that SH15506G is downloaded from the Infor Download Center and used for PowerLink installations. This version of PowerLink has a Java 1.6 engine.

It does not matter which version of Java is loaded on the client's workstation. It matters greatly which version of Java is loaded in their client install package that gets placed within their ...\Infor ERP XA Client\jre\bin directory!

Work-around steps include having the Windows 7 workstation in "Classic Theme" instead of "Windows Theme" . Also copying java files that are from a 1.6 engine into that ...\Infor ERP XA Client\jre\bin directory.

2. Ensure that your PowerLink version is 02.07.08.31.17 or higher. We could not sign in to PowerLink with Windows 7 until we got to that level of PowerLink.

Regards,
Matt

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Weston Wheat
Sent: Thursday, June 17, 2010 12:56 PM
To: MAPICS ERP System Discussion
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs that try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not complete.

Meaning that the side scroll bar does not appear, and there is a refresh issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure these issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8 PowerLink that

have overcome these issues.



Thanks

Weston







_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.



------------------------------

message: 7
date: Thu, 17 Jun 2010 13:46:01 -0400
from: "Todd F. Moritz" <tmoritz@xxxxxxxxxxxxxxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

It is the Aero Theme and Java.



You must right click on the desktop and choose Personalize, then choose the
Windows Classic theme.



Another solution is to update the client install on the i-series. If you
search "
<javascript:OpenSolution(%22f523ac24-3ab2-48de-a9b9-0cf275a7ae5c%22,%20%22%2
2,%22number=5&isExternal=0&nShowFacts=&nShowCause=&nShowChange=&nShowAddInfo
=&activepage=statement.asp&bForceMatch=&strCurrentSymptom=&searchtype=normal
&searchclass=&bnewsession=False&selecttype=match%22);> Missing the drop down
arrow on the PowerLink logon box when running Win7" on Infor365 you will get
a link to the detailed process on how to apply the new client.







Todd F. Moritz

Senior Consultant

Guide Technologies, LLC

(513) 631-8800 x 124

tmoritz@xxxxxxxxxxxxxxxxxxxxx



CONFIDENTIALITY NOTICE: This communication and its attachments, if any, are
confidential, privileged, and for the sole use of the intended recipient(s).
Unauthorized forwarding, disclosure, review or use is PROHIBITED. If you
are not the intended recipient, please notify me via reply e-mail and
destroy all copies of the message and any attachments.



From: Pete Olshavsky [mailto:polshavsky@xxxxxxxxx]
Sent: Thursday, June 17, 2010 12:59 PM
To: Todd Moritz
Subject: Fw: [MAPICS-L] PowerLink 7.8 and Windows 7.



Todd, can you offer anything here? This is the MAPICS-L group


thanks

peteo



----- Forwarded Message ----
From: Weston Wheat <wwheat@xxxxxxxxxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Thu, June 17, 2010 12:55:49 PM
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs
that try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues
yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not
complete.

Meaning that the side scroll bar does not appear, and there is a refresh
issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure
these issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8
PowerLink that

have overcome these issues.



Thanks

Weston









------------------------------

message: 8
date: Thu, 17 Jun 2010 13:31:36 -0400
from: "Todd F. Moritz" <tmoritz@xxxxxxxxxxxxxxxxxxxxx>
subject: Re: [MAPICS-L] PowerLink 7.8 and Windows 7.

It is the Aero Theme and Java.



You must right click on the desktop and choose Personalize, then choose the
Windows Classic theme.



Another solution is to update the client install on the i-series. If you
search "
<javascript:OpenSolution(%22f523ac24-3ab2-48de-a9b9-0cf275a7ae5c%22,%20%22%2
2,%22number=5&isExternal=0&nShowFacts=&nShowCause=&nShowChange=&nShowAddInfo
=&activepage=statement.asp&bForceMatch=&strCurrentSymptom=&searchtype=normal
&searchclass=&bnewsession=False&selecttype=match%22);> Missing the drop down
arrow on the PowerLink logon box when running Win7" on Infor365 you will get
a link to the detailed process on how to apply the new client.







Todd F. Moritz

Senior Consultant

Guide Technologies, LLC

(513) 631-8800 x 124

<mailto:tmoritz@xxxxxxxxxxxxxxxxxxxxx> tmoritz@xxxxxxxxxxxxxxxxxxxxx



CONFIDENTIALITY NOTICE: This communication and its attachments, if any, are
confidential, privileged, and for the sole use of the intended recipient(s).
Unauthorized forwarding, disclosure, review or use is PROHIBITED. If you
are not the intended recipient, please notify me via reply e-mail and
destroy all copies of the message and any attachments.



From: Pete Olshavsky [mailto:polshavsky@xxxxxxxxx]
Sent: Thursday, June 17, 2010 12:59 PM
To: Todd Moritz
Subject: Fw: [MAPICS-L] PowerLink 7.8 and Windows 7.



Todd, can you offer anything here? This is the MAPICS-L group


thanks

peteo



----- Forwarded Message ----
From: Weston Wheat <wwheat@xxxxxxxxxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Thu, June 17, 2010 12:55:49 PM
Subject: [MAPICS-L] PowerLink 7.8 and Windows 7.

Hello All.

We are currently running XA 7.8 . And we have a couple of Windows 7 PCs
that try to run

PowerLink. I know Infor is not supporting Windows 7 PowerLink issues
yet.

Here my problem, On a Windows 7 PC the Powerlink windows are not
complete.

Meaning that the side scroll bar does not appear, and there is a refresh
issue as well.

If you move a list card or scroll too fast it become unreadable.

On the Windows 7 PC's I have high end video cards in attempt to cure
these issues,

but so far no luck.



My question is there anyone out there running Windows 7 and 7.8
PowerLink that

have overcome these issues.



Thanks

Weston










------------------------------

_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) digest list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.



End of MAPICS-L Digest, Vol 8, Issue 91
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