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MAPICS' warranty handling is totally inadequate for us, so we had to write
our own external app that fit our business requirements. Couldn't find a
outside app that covered everything either.
Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA 15501
LDegnon@xxxxxxxxx
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09/27/2005 05:22 Subject
PM [MAPICS-L] Extended Warranty
Please respond to
MAPICS ERP System
Discussion
<mapics-l@midrang
e.com>
Has anyone out there had to deal with situations of extended warrantees?
We have some Customers that we give a 18 month Warranty to instead of the
standard 12 month that is on the item master.
Any way to override at the shipment time? Sell them a part number that
triggers an extended warranty start date perhaps?
Lloyd H. Degnon
I.S. Manager
AmPro Computers, Inc.
5215 Hellyer Ave.
Building #110
San Jose, CA 95138
(408) 360-4365
ldegnon@xxxxxxxxx
www.AmPro.com
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