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Greg,
We can't use what MAPICS provides for 2 reasons.
1. Serial number field is only 15 characters. Ours is a government
formatted 17 characters.
2. No component serial number tracking.
We had to write our own.
Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA 15501
"Greg Novak"
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06/03/2005 04:29 RE: Serial number
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Jon brings up some good issues. How do you relate your serial number back
to the customer order? Is the CO number keyed in? How about customer
name?
Do you need to relate back to the manufacture of the product? Is the MO
number also keyed in? What other information must be (re)keyed into the
spreadsheet that already exists in Mapics? Spreadsheets cannot be utilized
outside of the spreadsheet (or not easily). The data belongs on the
iSeries
where it can be managed and tracked. Why not use what Mapics provides?
IMHO,
-Greg
Gregory Novak
Manager North American Technical Services
Momentum Utilities Pty Ltd
(630) 985-1736
gnovak@xxxxxxxxxx
www.jacana.com
Making Information Work for your Business
www.intuator.com
-----Original Message-----
From: jleroi@xxxxxxxxx [mailto:jleroi@xxxxxxxxx]
Sent: Friday, June 03, 2005 11:58 AM
To: mapics-l@xxxxxxxxxxxx
Subject: RE: Serial number
We use serial numbers for a small percentage of but high dollar value
items.
The parts have different warranty time frames so tracking is easier with
the
data in MAPICS. Having the data in one place makes life easier for our
users
when they wish to create adhoc queries.
If you are tracking data in a spread sheet, you are rarely doing your
organization a favor. At some point, either access to the data or validity
of the data becomes an issue. I have been asked too many times to try and
cleanup a spreadsheet so that the data entered can be matched to our
production data. Luckily, there are a lot of tools available for
manipulating cell entries but at some point it takes a manual process to
evaluate what is there and force it to match what is in production. It is
rarely faster to key the data into a spreadsheet than to enter it into
MAPICS and especially since there is a place holder for the data already.
Obviously there are a number of issues around things like this. I usually
refer to the fact that we are responsible for insuring the availability of
accurate data to all users when it is needed. A spreadsheet is not a
convienent location for multiple people to access data at the same time for
a single record nor does it usually insure accurate data or allow for data
protection via things like journalling, change control, etc.
Just my 2 cents.
Jon Le Roi
Director of I.T.
Tegal Corporation
-----Original Message-----
From: sjones@xxxxxxxxxxxxxx [mailto:sjones@xxxxxxxxxxxxxx]
Sent: Friday, June 03, 2005 8:57 AM
To: MAPICS ERP System Discussion
Subject: RE: Serial number
We don't use MAPICS to handle the serial numbers, but do have a file on
the I-Series to store the info.
Convincing users that it would be better can be tough. If you put it on
the I-Series, either in MAPICS or your own, people could inquire on the
data without contacting others. Are the serial numbers bar-coded, so that
someone does not have to manually record the data? You can write some
reports based on serial number data that you may not have now.
Steve Jones
"Teresa Biby" <TBiby@xxxxxxx>
Sent by: mapics-l-bounces@xxxxxxxxxxxx
06/03/2005 11:49 AM
Please respond to
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Subject
RE: Serial number
We only serialize about 30% of what goes out the door (line items) and
our products have lifetime warranty. Obviously, with that kind of
warranty, our return rate is very low due to the high quality of the
product. Our quality tech assigns the serial numbers and keys into
excel. How can I convince anyone that this info would be better put
into mapics? Or, do I even try?
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of LDegnon@xxxxxxxxx
Sent: Friday, June 03, 2005 11:39 AM
To: MAPICS ERP System Discussion
Subject: Re: Serial number
We scan and record the Serial Number of >90% of what goes out of our
door.
We have a Five year warranty on almost all, then a three year on the
rest. This info is picked up from the Item Master at shipping time
(also
whether or not "Serial Number Required" is checked. I honestly don't
know
how we would handle this manually...
Lloyd H. Degnon
I.S. Manager
AmPro Computers, Inc.
5215 Hellyer Ave.
Building #110
San Jose, CA 95138
(408) 360-4365
ldegnon@xxxxxxxxx
www.AmPro.com
"Teresa Biby" <TBiby@xxxxxxx>
Sent by: mapics-l-bounces@xxxxxxxxxxxx
06/03/2005 08:32 AM
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Subject
Serial number
Is anyone using the Mapics serial number capability? Can anyone give me
the benefits of having the serial number in mapics (other than lookup
capabilities) rather than an external database? I'm having trouble
getting change to occur -our users are quite content to leave this in an
excel spreadsheet and have customer service call quality when they need
to know what went where.
Thanks in advance,
Teresa Biby
Virginia Panel Corporation
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