Dale
If the cost of a canned Field Service solution is out of your budget, you
may want to consider creating your own to meet your need like Dale has done.
Then find a hardware solution and a third party software company to
integrate the two.
There are many data collection companies that offer a CDMA/GSM device
including Intermec. Finding a device that meets the needs of your
application should be easy, but if receipt printing is an option, not all
hardware vendors can do both.
We are doing a similar type of project for route delivery/confirmation
receipt printing for a MAPICS customer using mobile devices with printing
and our QuikTrac solution that I would be glad to share with you the details
off line.
Sincerely
Andy Jacobs
President
Integrated Barcoding Systems
1.517.266.7771 Ext.101
www.intbarcode.com
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Walker, Dale
Sent: Wednesday, August 18, 2004 2:24 PM
To: mapics-l@xxxxxxxxxxxx
Subject: Field Service Solution
We are considering implementing a field service/warranty claims
solution. The MAPICS Field Service Management solution comes with a
boatload of pre-requisites ($$) that we don't have so it isn't on the
A-list.
Does anyone have input regarding other solutions to consider?
WC Fields?
Others?
Thanks in advance,
Dale Walker
VP, Management Information Systems
Gross-Given Mfg. Co. / Automatic Products Intnl'
St. Paul, MN
direct 651-290-4349
fax 651-224-5559
cell 651-270-4150
dwalker@xxxxxxxxxxxxxxxxxxxxx
www.automaticproducts.com <http://www.automaticproducts.com/>
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