Re: Please take my little poll

Always been an Issue here,  We are in the process of designing and 
integrating  an entire CRM solution to get around this and other 
"Features", such as BOM's not supporting Reference Designators (BOM 
Callouts) so...


YES

Don't get me wrong, I don't mean to sound like a MAPICS Basher, just feel 
that this is a very logical request, a Salesperson's job is to get the 
quote out, sell the product, and make the Company $$$.  There would have 
to be logic built is that would track where this quote came from, and 
whether is came fruition, so that quoting performance could be measured 
after it became a sale...







"meyno" <meyno@xxxxxxxxxxxxxxxxxx> 
Sent by: mapics-l-bounces@xxxxxxxxxxxx
02/10/2004 07:00 AM

Please respond to
MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>


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Subject
Please take my little poll






I submitted the following request, would this enhancement be of benefit to 
any of me fellow MAPICS users. 

I would need a YES or NO so I can tabulate the results.  I will let you 
all know what the results were.

I wanted a customer status code to allow entry QUOTES only, the sale 
department always want to quote.  If our customers win there quote from 
their customer, our customer may pay previously owed invoices.

Our accounting department does not want to put the customer on HOLD 
because it may be released by mistake. so the accounting department 
suspends the customer. 

the copy function from quote to order would also have to be modified by 
MAPICS .

Thanks to ALL. 

This might be a way to show MAPICS that enhancements reach more customers 
then they think.
-- Original Message ----- 
From: Mark Nadasdy 
To: meyno@xxxxxxxxxxxxxxxxxx 
Sent: Tuesday, February 10, 2004 8:57 AM
Subject: Enhancement Request 1364729 - Cust status code that restricts to 
entry of quotes but not orders


Hello Otto,
 
The enhancement request for incident number 1364729 regarding the COM 
application has been reviewed. 
 
Request:
Cust status code that restricts to entry of quotes but not orders
 
Application Primary Review:
While we understand the importance of this request to you, we believe it 
to be somewhat customer specific and of limited value to our broader 
customer base.  You might want to look at using one of the COM user exits 
/ api's to control the types of orders a particular customer number will 
allow. 
 

Due to the limited overall impact this enhancement request would have on 
our customer base, and the size of our existing pool of approved requests, 
it has been determined that this request will not be completed by the 
Support organization within a reasonable time frame.  Subsequently, this 
request has been closed and no further action will be taken.

 

Thank you.

 

Mark Nadasdy

Customer Support Manager

MAPICS, Inc.

mark.nadasdy@xxxxxxxxxx

678-319-8942
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