IFM account payable processing problem

My accounts payable people recently brought this issue to my attention:

A part number has had multiple receipts on a blanket purchase order, and has
already been partially invoiced for these receipts.  However, when they go
to process an additional invoice for the remaining quantity, when they are
in transaction header and use the F10 key to assign PO, they enter the
purchase order number but the part number does not appear for selection. We
use IFM and we process payable invoices through IFM, accounts payable tasks,
work with transactions.

In this example, we can see the receipt quantity of 441 in IM transaction
history inquiry, and we have previously been invoiced for 269 which we can
see in the purchase order, but when they F10 to assign PO, this part number
does not appear for selection.

Also, they showed me an example where there is one inventory receipt, and
they are trying to process the first and only invoice for this PO/part, but
when they F10 to assign PO, the part does not appear for selection.

Any ideas? this has worked in the past, and this problem does not occur on
all invoices.  We are confused!


Bill Mongan, CPA
Controller
Generac Power Systems, Inc.
(262) 544-4811 x2097
bmongan@xxxxxxxxxxx