RE: automatic credit hold on orders loaded through EC

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Paola,

Yeah, just waiting for the callback.  We'll see what they say.

Dave Shaw
Rauch Industries, Inc.
Gastonia, NC

-----Original Message-----
From: PGroeber [mailto:pgroeber@bellsouth.net]
Sent: Monday, August 05, 2002 4:16 PM
To: mapics-l@midrange.com
Subject: Re: automatic credit hold on orders loaded through EC
Importance: High


Dave,

Have you contacted the MAPICS Support line?  This problem sounds like
something
that had to be fixed in R6, but the Support people would be able to answer
your
question pretty quickly.  Good luck.

Paola Groeber
Independent and currently unemployed MAPICS Consultant, wanting a permanent
position.  :^)

"Shaw, Dave" wrote:

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> We get EDI orders which we load through Electronic Commerce.  Before we
went
> to Release 6, I think from Release 4 (before my time), orders for
customers
> that had the Automatic Credit Hold flag set in the customer master file
> would go in on credit hold.  Since we went to Release 6, this no longer
> happens.  Orders entered manually for these customers still go in on
credit
> hold.  Does anyone know if something has been changed or if there's some
> simple fix for this?  I can't seem to find anything on it on the No Wait
> Response Search, but I'm not real good with that yet.  Thanks for any
help!
>
> Dave Shaw
> Rauch Industries, Inc.
> Gastonia, NC
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