RE: XAR4

Here is what happened to be our problem with this issue.  We were trying to
update our test environment to XA4.  A file, ATMCCF, gets copied into
library AMATST.  Once it is copied, many access paths need to be updated.
The time it took to get all the access paths updated was longer than MAPICS
was allowing before trying to use one of them.  The error it was giving was
CPF5090.  
Thanks for all the responses.
Steve Jones
HP Products

        -----Original Message-----
        From:   Ashworth, Thomas R. [SMTP:TAshwort@altecmm.com]
        Sent:   Thursday, March 25, 1999 11:38 AM
        To:     'MAPICS-L@midrange.com'
        Subject:        RE: XAR4

        Our installation was much more aggressive... we upgraded directly to
XA4
        from DB4 (pre-y2k) back in September of 1998.  At the time, a new
migration
        tape to allow this without an intermediate step to XA3 had just bee
        released.  Here is a excerpt of my installation notes and a brief
        description of the problems that I ran into.

                        MAPICS Error Message - E AM 0228 was displayed after
        approximately 23 hours of run-time to notify that QSECOFR did not
have
        sufficient authority to automatically apply the tailoring
questionnaire as
        the final step of the upgrade.  In addition, when attempting to
sign-on as
        AMAPICS to grant proper authority, a system error - CPF2479 was
displayed,
        tracing back to a level-check on file QGPL/AMZDAA.  At this time, I
applied
        the License Key Authorization using the WRKLICINF command, hoping
that this
        would eliminate this problem.  The command completed without further
error,
        but did not resolve the level-check when attempting to process the
        environment selection screen displayed while initializing MAPICS.
After
        contacting MAPICS Support, the file was deleted from QGPL and a
duplicate
        was re-created from AMALIBX.  This allowed AMAPICS to sign-on and
grant
        authority to QSECOFR, which in turn completed the install/tailor
segment.


        regards,
        Tom Ashworth
        MIS Manager, Altec Lansing Technologies Inc.
        Routes 6 & 209
        Milford,  PA  18337
        tashwort@altecmm.com            570-296-1276

        > -----Original Message-----
        > From: Bob Arnold [SMTP:rmarnold@hpproducts.net]
        > Sent: Thursday, March 25, 1999 10:01 AM
        > To:   'MAPICS-L@Midrange.com'
        > Subject:      XAR4
        > 
        > Has anyone made the jump to R4 or R5 from Release 3?  We're having
a devil
        > of a time with the conversion.  It AB-Ends on us.  The hot-line
has been
        > of
        > little help so far. 
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