Re: Domino Web Access problem

That message usually indicates a network timeout.  The browser did not 
receive the expected request from the server in time.  Odd that you only 
see that when using SSL.  You might try a trace on the client to see what 
the response times look like. 

Walter Scanlan 
Senior Software Engineer
Domino For iSeries
Internet  WSCANLAN@xxxxxxxxxx
CLP R4, R5 and Domino 6
Phone 507-286-6088




GKern@xxxxxxxxxxxxxxxx 
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08/18/2004 12:27 PM
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Domino Web Access problem






R6.5.1and my mail data base has been upgraded to ODS43. OS/400 is V5R2.

We installed a cisco 3000 vpn for remote access to our network.

I have the cisco vpn ip/sec client loaded on my pc at home as well as the 
notes 6.5.1 client. When connected via the vpn client I can use my notes 
client and all is well. I can also use my IE6 browser (via win2k sp4, with 

all current updates) and access notes via Domino Web Access.

So far so good, however, the vpn also allows access via my browser using 
ssl. I can use this 'feature' and access the network, and use a few other 
brower based applications, however when I attempt to use DWA, after I log 
in, and after about a minute, I get the following error:

"Domino Web Access Warning. Sorry, we are unable to process your request 
at this time. If you are unable to continue working in your mail file, 
please dismiss this warning and then select View, Refresh from your 
browser's menu."

I click on ok and the outline of DWA appears, and then the message appears 

a few more times, and after the message goes away, I can see some of the 
tabs for mail, calendar, to-do etc...

But when I start DWA I cannot make this error go away and still cannot 
access the mail or my preferences. I can view my calendar data though. 
(How odd is that?)

I'm stumped. I've tried adding the vpn and domino server to my trusted 
sites. Cookies and java script are enabled in my browser. I even changed 
the acl in my mail file, under advanced properties to give manager access 
when accessed via the internet. I changed the server config doc to not 
compres HTTP response data.The Domino 6 forum has many posts regarding 
this message but so far, all my attempts to rememdy this have failed.

Anyone experiencing similar problems or have any suggestions?

Regards, Jerry

Gerald Kern
IBM Certified AS/400 RPG IV Developer & RPG IV Programmer
MIS Project Leader, Lotus Notes/Domino Administrator
The Toledo Clinic, Inc.
4235 Secor Road
Toledo, OH 43623-4299
Phone 419-479-5535
gkern@xxxxxxxxxxxxxxxx

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