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Not sure if this will help but are you sure 
they have rights to run server agents? 
(In server doc, security section)

Quoting JTechmeier@medalcraft.com:

> Notes/Domino 5.0.10 on AS/400 V5R1
> 
> I have an iNotes user who, when trying to enable their Out of Office 
> settings, receives the following message: 
> 
>         You have insufficient access to perform this operation. 
>         Your current user access level is: Editor
> 
> When I check the ACL of their mail file through the Administrator client
> 
> it shows them as Designer. Any suggestions?
> 


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