Hi Rob ...
We don't have a set of BMRs and wouldn't redistribute one if we did. You're correct, that would be out-of-line.
Instead, our approach is to re-invent the fix embodied by a BMR for customers that are not on INFOR maintenance. In our experience, the pay-as-you-go cost to re-invent a few fixes in a year is a tiny fraction of the typical bill for INFOR maintenance. And when we deliver a fix, it's already adjusted to the contours of any customer mods that are sitting in the same program(s).
We've also invented fixes for BPCS / ERP LX software at shops on INFOR maintenance because INFOR has no BMR for the problem. An example from late last year was a problem getting a sub-set of cycle count transactions to post to the ledger. Our client was on the phone with INFOR for quite a while and they had never heard of the problem and they couldn't find it. Our customer then invited us to find/fix it under our NoExcuses HelpLine contract. It turned out to be related to how a couple of remote Euro currency related fields were populated. We found it using our Stitch-in-Time software which can be employed as a very powerful "find the smoking gun" de-bug assistant.
NoExcuses HelpLine service: www.unbeatenpath.com/up-a-notch/noexcuses.pdf
Stitch-in-Time software: www.unbeatenpath.com/software/sit/Stitch-in-Time.pdf
Peace to you,
Milt
Unbeaten Path International
(888) 874-8008
+262-681-3151
From: rob@xxxxxxxxx
To: BPCS ERP System
Sent: Friday, February 19, 2010 8:15 AM
Subject: INFOR maintenance, BPCS / ERP LX programming fixes, keys for box migrations, etc.
Aren't BMR's copyrighted or some such thing? Is it legal for you to
redistribute them?
Rob Berendt
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
From: "Milt Habeck" <mhabeck@xxxxxxxxxx>
To: "BPCS user group"
Date: 02/18/2010 05:38 PM
Subject: INFOR maintenance, BPCS / ERP LX programming fixes, keys for box migrations, etc.
Hi ...
Here's an "Analysis & Commentary" about INFOR maintenance for BPCS / ERP LX:
www.unbeatenpath.com/up-a-notch/INFORmaintenance.pdf
Be forewarned ... content is opinionated.
Supplemental content is available via telephone call.
Here's a proven alternative to support for fixes, bugs, missing BMRs, and the rest:
www.unbeatenpath.com/up-a-notch/noexcuses.pdf
Warmest regards,
Milt Habeck
Owner
Unbeaten Path
(888) 874-8008
+262-681-3151
midrange.com
