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May or may not be a silly question; we were having much the same issues and 
infighting over system integrity (BPCS 6.04 Heavily modified).

We created a cradle to grave tracking system so that as orders were released 
from certain defined holds (for us - edi release, credit release, couple 
others) we would record the user, time and date. This put an end to the 
question - who released my orders from credit hold (etc).



-----Original Message-----
From: Paul LaFlamme [mailto:laflammep@kennedydc.com]
Sent: Friday, January 10, 2003 7:17 AM
To: 'SSA's BPCS ERP System'
Subject: RE: Credit Check Fail?


This may be a silly question, but are you positive no one released the order
from Credit Hold? If the order was taken off hold (IE ORD580 Credit Hold
Release) then it won't matter what the credit limits, etc are...

Paul LaFlamme
Manager of MIS


-----Original Message-----
From: bpcs-l-bounces@midrange.com [mailto:bpcs-l-bounces@midrange.com]On
Behalf Of Lim, ChangYang
Sent: Friday, January 10, 2003 3:58 AM
To: 'bpcs-l@midrange.com'
Subject: Credit Check Fail?


Dear All,

Have anyone experienced this issue before? The customer account supposed to
be locked, the available credit is in negative value, and so does the oldest
unpaid invoice has already exceeded the grace period given. Somehow for some
unknown reasons, when the sales order is entered into the system, the order
can be processed via pick release/pick confirm and invoice release. That's
strange. In the ECH, the credit hold flag CHCRDH is '00'.

I could not find any similar incidents or anything like that in SSA GT
knowledge base. Any help is appreciated. Big thanks to everyone.

Regards,
Lim, ChangYang
Business Analyst


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