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Dear All,

Have anyone experienced this issue before? The customer account supposed to
be locked, the available credit is in negative value, and so does the oldest
unpaid invoice has already exceeded the grace period given. Somehow for some
unknown reasons, when the sales order is entered into the system, the order
can be processed via pick release/pick confirm and invoice release. That's
strange. In the ECH, the credit hold flag CHCRDH is '00'. 

I could not find any similar incidents or anything like that in SSA GT
knowledge base. Any help is appreciated. Big thanks to everyone. 

Regards,
Lim, ChangYang
Business Analyst


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