Re: OGS pricing

Robert:

We also did a fairly in-depth evaulation of our options. We decided not to
go with an independent consultant or one of the plethora of 2-5 people
mom-and-pop firms, because they don't have the resources or depth of
knowledge to support us. Sometimes, we need CEA expertise, sometimes RPG
programming, sometimes manufacturing education. At times, we need 3 hours
per week, at times, 200. The small companies just couldn't handle that. We
also eliminated the bigger firms like SSA or former big-six, because their
rates were more than we could afford (or justify), plus you don't get the
personal service as with a mid-size firm in the range of 15-40 people. In
our geographic region of the northeast,  we also have a former affiliate who
likes to strong arm people in our area by telling them they ARE an
affiliate, and that they are the only choice or we would void our SSA
support or some such nonsense. So, we made the only logical choice we could.

We also considered hiring more in house BPCS people, but with the cost of
salary, vacation, SS tax, benefits, training, etc, it was actually less
expensive for us to use ASAP.

I guess in the perfect world, if SSA was less of a dictator, had more
knowledgable people (most of the good ones left during the 6 or so layoffs
over recent years), and kept in mind that not all companies can afford their
exhorbitant rates, they would have gotten our business.

Just my two cents, for what its worth...

Brian

p.s. any opinions out there on 8.1??

From: "Robert Wright" <robertwrite@hotmail.com>
Reply-To: bpcs-l@midrange.com
To: bpcs-l@midrange.com
Subject: Re: OGS pricing
Date: Fri, 25 Oct 2002 22:32:56 -0400

We evaluated the other 3rd party help line services to replace the SSAGT
OGS
services too.

Why pay a "set-up" fee and try to get some one up to speed and then hope
they are around to answer the phone when we need them. Also, what will that
call really cost us!

Our decision was to drop OGS and use the assistance of our original  BPCS
consultant who knows our business and has a long time relationship with us.

From: "Brian Cormier" <bcormierhome@hotmail.com>
Reply-To: bpcs-l@midrange.com
To: bpcs-l@midrange.com
Subject: OGS pricing
Date: Fri, 25 Oct 2002 20:32:21 +0000


Sounds like extortion to me...
I heard from a few users at the BPCS conference a lot of people were
dumping
OGS and using an external helpline service. We use Advanced Systems and
Products, as I've heard most others do also. The only downside I see is
not
getting access to the latest version of BPCS, but since management wants
to
see how things at SSA shake out over the next 2-3 years, we won't be
upgrading any time soon anyway...

Brian Cormier
Mgr. of Acct.
------------------------------------------------------
What's everyone think about the new OGS pricing schematics. If you have
not
seen them, here you go:

------ 1 YEAR Option -------
18% = Keys, Phone Support, OGS On-Line, BMRs, Updates, Upgrades 12% =
Keys,
Phone Support, OGS On-Line, BMRs  9% =  Keys, Phone Support  6% = Keys

For us, this equates to over 20% increase over this year's price. Last
year
we trimmed 200 users off of our license to reduce the price. This year,
I'm
not sure what we can do. Anyone had any luck negotiating these terms?


Gary Johnson
Applications Dev. Manager
International Wire Group, Insulated Division
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