II11801 / II12963 (was Re: BPCS v4.05CD on OS/400 v4R5 and v5R1 )

Hi,

II11801 has been superseded ( I posted this some months ago) by II12963.
This is because the OS release that II11801 was opened against is no longer
supported by IBM. All new PTFs that affect BPCS on the supported IBM
releases are mentioned here.

That said, I can still find II11801 on the IBM support site quite easily.
Searched under All Info APARs by Release for the II11801 and found it right
away. However, all it now says is that you should instead look up II112963
for current information. I use the site
http://as400service.rochester.ibm.com to find APARs and PTF Cover letters.

Thanks,

Genyphyr Novak
SSA GT

----- Original Message -----
From: <MacWheel99@aol.com>
To: <bpcs-l@midrange.com>
Sent: Thursday, November 29, 2001 4:06 PM
Subject: Re: BPCS v4.05CD on OS/400 v4R5 and v5R1


> There was a post a few months ago from Peter Green of SSAX (check BPCS-L
> archives http://archive.midrange.com/bpcs-l/index.htm for "Growing BPCS
> Object Sizes") saying IBM & SSA jointly maintain informational APAR II
11801
> listing PTFs and tips for running BPCS on various OS400 release levels,
> including V4R5.
>
> I was recently on several IBM Support sites looking for this without
success.
> Search specifically for that APAR = no hits.
> Search for all APAR = many hits but NONE had BPCS in the title.
> Search for BPCS & I get the cumulative PTFs for V4R4 when printed turn out
to
> be 60 some pages each & I am going blind reading this stuff looking for
the
> word BPCS, but my understanding from the prior discussion was that in
> addition to the cumulative PTFs, Data Base Group, SQL PTFs, Query PTFs,
> HIPERS, there were also some that were specifically BPCS so there has got
to
> be another way to find this APAR.
>
> Can someone suggest a URL & better search criteria for me to find this?
>
> Our BPCS tech support is not from SSA/OSG & my boss seems to think that I
> ought to be able to find this from the IBM Support Web sites without a
call
> to tech support.
>
> Even though we have paid IBM for all sorts of support, I cannot call
OS/400
> support at the present time because IBM billing has self-destructed again
&
> is unable to send us what we have bought & paid for.
> I have a sneaking suspicion this may be related to us running an audit of
IBM
> invoices & disputing thousands of dollars in over-charging.
> IBM supposedly removed the over-charges from their records but I suspect
that
> the fact that we did not pay some invoices IBM not supposed to have billed
us
> might be why they have apparently removed records on what we paid for IBM
> support, after this was supposedly resolved.
>
> one of the IBM site surveys asked what IBM support could do to improve
> customer satisfaction.
>
> My answer:
>
> Retire your Invoicing Systems and subcontract to Professional Accountants
the
> task of keeping track of what your customers have bought & paid for.  IBM
is
> a Quality Technology & Service Company.  Your bag is neither accurate nor
> intelligible billing.
>
> MacWheel99@aol.com (Alister Wm Macintyre) (Al Mac)
> BPCS 405 CD Manager / Programmer @ Global Wire Technologies Incorporated
> http://www.globalwiretechnologies.com = new name same quality wire
> engineering company: fax # 812-424-6838
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