Re: EWR data in file ... ??? ...

The EWR problem often caused by users closing the pick confirmation screen
using "X" in the top left corner of the window. Some of the BPCS GUI
applications  do not treat that as Function key 3 and therefore terminate
application abnormally. The other good example is any 5250 emulation
software such as Client Access or Rumba, if you close the window it will
terminate application leaving EWR records in the file. We found two reasons
why users are doing that: 1) To get some order/line info such as
consolidation number etc. (they find it easier than using inquiries). 2)
The front selection was not done correctly and once users see that in the
listed orders and lines they try to exit ASAP.

Hope this helps,
Regards,

Yan Shargorodsky
Impact Information Technologies
One Ivybrook Boulevard
Suite 190
Ivyland PA 18974
Office  (215) 443-9401 x 322
Mobile (215) 534-1939
Fax      (215) 443-8800



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                                          Subject:     EWR data in file ... ??? 
...

                    08/28/01 07:42
                    PM
                    Please respond
                    to bpcs-l






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[ Picked text/plain from multipart/alternative ]

Hello Everyone,

       Can someone advise me on when / how the data gets updated
       in the EWR file?

       Our shipping dept. cannot pick confirm customer orders at times.

       What I'll do is delete the record in the EWR file, then the customer
       order will show in pick confirm.

       I found this to work, but I'm wondering why?  Why should I have to
       delete the record so our shipping dept. can process the order thru
       pick confirm?  Are we doing something else wrong?

       Please advise.

Thanks,
Sandy




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