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  • Subject: Re: About BPCS V6.1.01 MM
  • From: DAsmussen@xxxxxxx
  • Date: Tue, 3 Oct 2000 23:00:08 EDT

Dennis,

In a message dated 10/3/00 8:31:17 AM Eastern Daylight Time, ddompke@ssax.com 
writes:

> There are a few BMRs that address the problem of not clearing the ECHW &
> ECLW files correctly, have you checked OGS Online or called the Helpline for
> assitance?

Nope.  We gave up and wrote our own application in Visual Basic.  Runs 
faster, clears the files every time, and doesn't present those annoying 
midsized windows.  I do have smaller clients without the rewrite money that 
I'll tell to check, though.

> As far as the SSATCP problem passing bad parameters to BIL, do
> you have the BMR number that was created for this problem?
>  Was it escalated by yourself or the Helpline? If you call the helpline 
with that
>  BMR number they can
>  tell you its status and escalate it for you if it has not been done 
already.

I would give you the BMR number, but OGS appears to be down at this time.  
I'll blind copy myself at the office on this so that I can look it up 
tomorrow.  Helpline "escalated" it, if you can call this level of service 
"escalation".  I don't have to call helpline, I looked it up on OGS last 
month and its status was unchanged.

Regards,

Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-mail:  DAsmussen@aol.com

"Jimi Hendrix was the first rocker on the Internet.  His modem was a purple 
Hayes..." -- Anonymous
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