Re: Orders not Invoicing

BPCS 405 CD Mixmode has also seen this happening ... 

primary causes for us:  collection of user klutzing

end users have abnormal situation & bluster onwards hoping for the best, 
which means they need a work station reset but no one knows it, until we are 
diagnosing a later failure.

We have some order that is in midst of shipping / billing & someone via 
ORD500 tries to access it & screen says "Order is in the middle of ..." 
whatever & they take a F14 or something to go in anyway, so now we got 2 
people in same order at same time & somehow the flags not get reset properly. 
 We now have policy ... if BPCS error message says so & so is in this order 
... go talk with so & so before you do anything that might mess them up, but 
sometimes policy gets forgotten when training new users.

We get turn-over in shipping department where new user still learning the 
ropes ... they do shipping for today, then they tell billing that they done 
for the day, then they go into tomorrow's shipments to review what is needed 
& it so happens that some of these orders they looking at are same orders 
that got something shipped today, so the fact they are inside orders means 
conflict for billing.

We also have had orders picked & shipped, then before billed, they get picked 
again.  The shipment cannot be billed because the order is in the picked 
state & shipping personnel not know how to back out the second picking so 
that the first can be billed.

I have also seen some BPCS programs that do not properly reset themselves 
between transactions, so you have some abnormal situation & then next 
transactions treated as if same situation is in effect.

>  From:    RickCarter@holley.com

>  BPCS 6.1 Mixmode
>  
>  Just recently and with no BMR's applied, our billing job has been skipping
>  some invoices during the normal run.
>  We have discovered 5 orders in the BBL and BBH files with record Id's of
>  'BZ' and in the ECH file the in use flag is on.  It appears that since
>  these orders have been in the status their in, it skips them, but also all
>  other invoices after those.
>  We've not seen these 'BZ' records before in these files and once we changed
>  the record ID's to the appropriate ID, those 5 orders invoiced and the
>  other invoices after them also invoiced properly.
>  
>  Anyone else seen this type of happening.  Thanks
>  


Al Macintyre  ©¿©
MIS Manager Green Screen Programmer & Computer Janitor of BPCS 405 CD Rel-02 
running on AS/400 V4R3 http://www.cen-elec.com Central Industries of 
Indiana--->Quality manufacturer of wire harnesses and electrical 
sub-assemblies

Y2K is not the end of my universe, but a re-boot of that old Chinese curse.
The road to success is always under construction.
Accept that some days you are the pigeon and some days the statue.
Murphy's Mom brought wrong baby home from hospital so it should be Kelly's 
Law.
When in doubt, read the documentation, assuming you can find it.
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