RE: Customer number in RAR is not the same in ECH, ECL, SIH, and SIL

We have the same problem here.  Trying to figure out the cause.

Let me give you what I now about this. 

The BBH record information is somehow over laved with an other orders information.
The only thing connecting it to the detail lines in the Invoice number.

I am sure that somehow BIL501 does this. 
I do believe is some how related to changing the prices on the line at invoicing time.
If you now of a solution please pass it on.  If I find one I do the same.

We are trying to get our users to show us how to reproduce this.

Best Regards,
Roger

-----Original Message-----
From:   Dahlia Tan [SMTP:dahlia@intikom.co.id]
Sent:   Thursday, April 13, 2000 3:40 AM
To:     BPCS-L@midrange.com
Subject:        Customer number in RAR is not the same in ECH, ECL, SIH, and SIL





Hi Everyone,

My client use Ver405 CD release 02.

We have problem : Invoice Release (BIL500) create RAR with wrong customer
number. For example the order is for customer A, invoice relase for this
orders create SIH & SIL record for cust A (which is correct), however the
RAR record goes to another cust (for. ex. cust B). None of my Customer
Master use Corporate Customer Number.

There is no pattern for this occurance, for each month from 200 invoices
created it happens about 5 invoices. Does any one ever experience this
problem? Any idea what cause this problem?

Thank you in advance for your kind attention.

Best regards,
Dahlia Tan
Application Consultants.
PT. Intikom Berlian Mustika





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