6.0.04 July cum and special orders

Barry,
it would be important to know if your problem with price corrections and
history corrections type orders happens only with double-byte version of
BPCS, or it also exists with single-byte version of BPCS. If you have
chance to test this on your system, that way problem could be looked after
faster by appropriate team in SSA. If you do not have SBCS BPCS on your
machine, I would recommend that you still contact SSA Helpline and report
the problem - helpline people have ability to test the problem in both
environments and pass it to appropriate team, if it is code related. Many
DBCS BPCS BMRs (including Y2K BMR bundles)  have been cleaned up recently
by SSA and if this one shows up to be a DBCS only problem, it could be
worked on practically immediately.
Regards,
Goran

Subject:  6.0.04 July cum and special orders

I have recently joined the midrange idea exchange service, and it seems to
be a very good forum for exchanging experience.  I see there are several
people that have made the conversion to the 6.04 July cum, and I thought I
would ask a question or two.  I hope you don't mind.

We have just changed over to the July cum (double byte, and I realize most
of you are probably single byte) at the first of November, and I was
wondering if you have many problems with the processing of special orders.
For instance, financial orders used for price corrections (type 7, class 8)
or sales history corrections (type 8, class 8).  We are experiencing many
problems in this area with regards to inaccurate pricing, statuses setting
to all zeros thus rendering the order unusable and garbage, and incorrect
calculation of totals in the order screen and acknowledgement (the invoice
is okay).

I would appreciate any insight you can give me regarding these issues. And
also if you have methods for "cleaning" up these problems, this would be
greatly appreciated.

Many Thanks in advance...



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