Re: Customer Order Missing

Kusman,

The following information may assist in solving your problem:

1. When you say the records are not recorded in ECH & ECL, what tool did you
use to determine that?  The Order Inquiry or a tool such as Query or SQL?

2. What was the Order Type and Order Class combination of the orders in
question?

3. Is your library list pointing where you think it's pointing?

These answers will provide a better starting point in the resolution of your
problem(s).

Best regards,

Scott Randall, Consultant.
Radius Information Systems.





----- Original Message -----
From: KUSMAN <KUSMAN@TAKEDA-ID.com>
To: BPCSL <BPCS-L@midrange.com>
Sent: Monday, November 01, 1999 11:26 PM
Subject: Customer Order Missing


> Dear BPCS Professional
>
> We use V6002 C/S plf cum March 98 in AS/400 v3r7.
>
> We have entered 3 customer order after we accept the order was miss. I
> check in ECH & ECL file, there was not recorded.
>
> Please help us.
>
> Thanks
>
> Kusman Lim
> MIS Department
>
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