Repeated Postings

Dear All,

Yesterday I emailed a single posting to the BBB which resulted in 6
repeated postings to all. Obviously this has caused inconvenience to many
and for that I sincerely apologize, it was certainly not intended.

I immediately asked our system administrators to investigate and received
the reply detailed below. As you will read in the reply below, it appears
the problem may have been caused by a power flux as a result of a freak
electrical storm close to our Head Office in Dublin.

Again I sincerely apologize for the inconvenience.

Regards,

Manus.
---------------------- Forwarded by Manus Bray/MS400 on 23/09/99 12:43
---------------------------


"Bernie Goldbach" <webfoto@iol.ie> on 23/09/99 12:27:33

Please respond to "Bernie Goldbach" <webfoto@iol.ie>

To:   Manus Bray/MS400
cc:

Subject:  disruption of normal mail service




Hi Manus,

There was a disruption in our normal mail service on Wednesday 22 Sep 99
between 1515 and 2030 GMT. The disruption occurred during and after an
electrical storm in the Dublin (Ireland) area when our Notes Mail server
successfully recovered from a power spike.

After reviewing server logs, we determined that Domino resurrected itself.
That means in-house mail services continued working because our
uninterruptible power supply successfully combated the power irregularity.

However, we experienced problems with mail sent out via relay.esat.net
because it appears that on several occasions the handshake with relay went
unverified by our downstream service provider. This meant that our Notes
server attempted to retransmit the same mail several times. Our logs show
this activity.

When Esat's system finally recovered, duplicate mails were posted to
recipients named by ms400 mail account holders.

Duplicate mailings can result in extraneous postings to mailing lists. Some
clients may be irritated by this practise as well. However, most parties to
the duplications consider such an occurrence as glowing evidence that the
Web is often a fragile thing, quite susceptible to force majure.

Feel free to direct queries to the sysadmin staff, either me
<gold@ms400.com> or Brian Miller <brian@ms400.com> if you need further
clarification.

regards

Bernie Goldbach <gold@ms400.com>
Notes Sysadmin
Millennium Solutions 400 Ltd

Millennium Group http://www.ms400.com
3010 Citywest Business Campus,
Saggart, Co. Dublin, Ireland
vox :   +353 1 403 5400
fax :   +353 1 466 0052

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Millennium Group,
Citywest Business Campus,
3010 Lake Drive,
Saggart,
Co. Dublin,
Republic of Ireland.
Telephone :    +353 1 403 5400
Fax :   +353 1 466 0052
email : info@ms400.com





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